Shipping policy

Shipping Policy

Last Updated: November 4, 2026

We ship to the United States and other destinations supported for your address and items at checkout. Standard shipping to supported destinations is free. Check delivery eligibility, taxes and other displayed charges before placing the order. If a restricted address prevents fulfillment after payment, we will notify you and refund the canceled order.

Order processing takes 1–3 business days after payment confirmation. Estimated transit time is a further 6–9 business days after dispatch. Check your delivery address, unit number, postal code and contact details before payment. Weather, holidays, customs and carrier delays may affect the estimated delivery date.

If we cannot dispatch on time, we will contact you with an updated estimate and offer the choice of agreeing to the delay or canceling for a prompt refund. Where consent is required, we will obtain it or cancel and promptly refund the unshipped items. These options apply even where an ordinary cancellation or address change is no longer available.

When a parcel is dispatched, we email a shipping notification with the carrier tracking link. Orders may ship in separate parcels with distinct tracking numbers. Split shipments do not add delivery fees beyond the price confirmed at checkout. Contact hello@celmirex.com with the order number if you need help with tracking.

If a parcel is late, lost, marked delivered but missing, or returned to sender, contact us so we can review the address, tracking and available next steps. A carrier scan is evidence we can investigate. For damaged or incorrect goods and return costs, see our Return and Refund Policy. Your applicable consumer rights remain available.

Store name
Celmirex

Website
https://www.celmirex.com

Email
hello@celmirex.com

Phone
+1 773-788-6735

Business and return address
8647 FERRIS AVE, MORTON GROVE, IL 60053, United States

Customer support hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed